FAQ

 

What is your shipping policy?

We have our own trucks which makes the ordering and delivery process quick and convenient for you.

Local Deliveries

Local deliveries will typically be processed, and delivered personally by one of us in 1-2 business days.

Out of the Area or Expedited

If you are located outside of the local delivery area, or if you are in need of your product faster than we can deliver, we are happy to ship your order. You will be notified of shipping and freight charges at the time of order placement.

 

Can I return an item?

We will happily accept returns for regular stock items. The product must be unused, and free of damage. Returns for special ordered items are decided on a per order basis, and restocking fees may apply.

 

What is your warranty process?

Please see this sheet for our warranty process.

 

How can I order a custom pool or spa cover?

Please see this sheet for our custom cover process.

 

Additional questions?